How do I know that it's the owner? Because this is the man who got upset with ME for HIS machines not working. Where to even begin...first of all, change machine is broken. That's fun. So, you have to go ask the guy for coins...not bad, but let us continue. The coin receptacles for the washing machines and dryers have probably not been serviced since the 70s and as a result EAT QUARTERS LIKE THEY'RE PIZZA. The machines don't register all of the coins being put in--3.25 for a SMALL MACHINE and 4.75 for a mid-sized machine, which is already costly. Owner comes out to basically help me baby-bird feed quarters into the machines.
A Pleasant place to wash clothes
Apparently you cannot use the dryers at this location unless you used their washing machines. I find this very deceptive as it is clearly a full laundry business with no signs stating you cannot just go in to use the dryers!!!!
Serenity now. I finished up my wash and dry and left--please don't make the same mistake I made by walking through that door. Plenty of other place to go to do your laundry in the area--and even some where the owners don't have to make up Yelp reviews to trick people to come in.
Very clean laundry please. The dry clean quality is very high as well with reasonable price. Suzan is one of the most friendly person you will meet! Love coming here
I'm busy. It's Sunday. I'm already here...so I take the extra 10 minutes to lightly cradle quarters into these basically-broken machines. Now, I'm waiting for the machines to fill up with water because, besides the fact that these machines are bootleg, they also don't have anything to take bleach--meaning I have to wait for the water to fill up in the machine before I can add it. TO MY SURPRISE, it takes FIFTEEN MINUTES (I TIMED THIS) for the machine to fill up with water. So, I'm already upset that now, my "quick" trip to the laundromat has been extended by 25 minutes. I ask the guy, who between incoherent grunts and meek attempts at "idunno" shrugs, basically communicates that it's going to be ready when it's ready...whoo-sah.
I starting using this laundry mat about two months ago, and was impressed with the cleanliness and friendly service , I've used all of the services they provide, and like the drop off service for the wash dry and fold and dry cleaning, i can drop off my laundry and dry cleaning and have them both back the next day, I just wanted Pleasant Laundry to know how much I appreciate their friendly and fast service.
If Dante had been able to magically transport himself to this laundromat, he would have been inspired to add a 10th circle to his literary hell. This place is the worst. I have to travel a lot for work, and ended up believing the "glowing" Yelp reviews of this place to take my laundry to. Come to find out--out of the two reviews, ONE IS WRITTEN BY THE OWNER.
This man. He decides that he needs to tell me that his father bought this place, that he OWNS THE BUILDING THAT HE IS TOO IMPORTANT TO DEAL WITH LAUNDRY and then basically shuts himself off into his little office/laundry supply closet.
So, I wait for the machine to fill with water. It's supposed to be hot water. That's the setting I put on. I've done laundry for years. I know hot water when I feel hot water. I touch the water noticing that there isn't any heat coming off it....COLD. No warmth, no heat. Nothing. COLD. I bring this to the owner's attention, saying...yo. I paid for hot water. I've been waiting for God-knows-how-long. Give me back my money.
Pleasant Laundry is a US Laundry based in Malden, Massachusetts. Pleasant Laundry is located at 293 Pleasant St, Malden, MA 02148, USA.
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