I had to store my belongings at last minute, due to no fault of my own, and the store Mgr. was so unserstanding of my situation. They were so nice and made my truck rental and storage space rental so easy for me at such a bad time. My things are still in storage. I feel it is all safe until I have enough space for them.
When we 1st arrived we were greeted by a very nice woman however shortly after we started talking to a woman manager there who is very very unprofessional and when we asked simple questions we got very very sarcastic remarks will not rent ever again
Woman that helped me was very kind and sweet. She was amazing and answered everything in detail. A++++ Every business should hope for an employee like her.
Great facility. Friendly staff. Love the variety of moving carts. And moving supplies
I came to this Uhaul location for my move to my first home. I called a few days before and I got a very nice young lady on the phone who helped me to decide what size truck I needed for the amount of items I had. When I arrived at the location in person I was greeted by two lovely young ladies who helped me with the rental reservation. They reassured me that the 10’ van was the best choice for the amount of items I had. I rented the truck and returned it the following day once again to find Bonnie who was once again there to greet me with a smile. I had such a great experience that I was back less than 24hrs later to rent another truck to pick up furniture I had purchased. I came in to find Bonnie there ready and willing to help. The young lady (this time a different one) was there greeting me with a smile and was just as friendly as helpful as I the last. I just want to point out that I showed up 2 minutes before closing the day before my scheduled pickup and the young woman who rented the truck to me was still so kind and absolutely pleasant although it was closing time. I was very impressed at how knowledgeable everyone was and their willingness to guide me through the process. It’s so important to know the product that you are selling to someone and I am happy that you employees get that. Also the great attitude of everyone in the entire store just made me feel like a valued customer and I certainly will be back for all my moving or large transport needs. I’m also telling all my friends and anyone who will listen about the great experience the honest pricing and the plain old excellent customer service I received! Three cheers... 10 Stars... A+ UHAUL
U Haul Moving Storage At Broadway Plaza is a US Moving Company based in Malden, Massachusetts. U Haul Moving Storage At Broadway Plaza is located at 34 Broadway, Malden, MA 02148, USA.
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